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Visitor

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2 Messages

Thu, Nov 24, 2022 8:35 PM

Stream missing channels with Roku

Having the same problem-missing many channels, only on my roku connected smart tv. Only discovered problem today but haven’t tried to view these channels recently 

Visitor

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2 Messages

11 days ago

This is in Chicago area

Visitor

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2 Messages

@Illinois1027​ same in Knoxville TN. YouTube Tv here I come 

New Poster

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4 Messages

@user_99ca72​ same. I just signed up with YTTV. I watch TV about a dozen times a year and I got nothing today with a house full of guests. Unacceptable. Where’s a credit?!

Visitor

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6 Messages

Same in Nashville.  Back to YouTube tv.

New Poster

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4 Messages

11 days ago

Same in West Palm Beach. Unacceptable. 

Visitor

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2 Messages

11 days ago

4 hours now in Chicago.

Visitor

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1 Message

11 days ago

Fort Oglethorpe Ga I've tried every thing and still only 3 channels on guide I guess they are teaching us we don't need Xfinity

Visitor

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6 Messages

11 days ago

Same in Nashville.  Back to YouTube TV.

Visitor

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1 Message

11 days ago

St Charles IL

As of 11:30 this Thanksgiving morning We’ve lost all our favorite channels and are missing 90% of “All Channels” on the Xfinity Stream App on our ROKU TV’s.  Apparently the demand is so high on this holiday, the APP and system are overloaded.   What’s being done about this Xfinity?

Official Employee

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445 Messages

 

@user_557737 I'm sorry that you were not able to view your channels in the Stream app. 

Can you send us a direct message.

To send a direct message:

Click "Sign In" if necessary

• Click the "Direct messaging" icon near the top right of the page

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line

• Type your message in the text area near the bottom of the window

• Press Enter to send it

 

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Visitor

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8 Messages

11 days ago

Allen Park MI  Lost all channels

Visitor

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3 Messages

10 days ago

Is there a resolution for this? I have this issue on my Roku and LG stream app. In Michigan.

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