1 Message
Stream crashes on Apple Tv
Stream will crash when we try and access recording in my library. We can view scheduled but not recordings. Ive tried restarting the ATV, deleting the stream app and reinstalling and changing networks. The problem exists on all ATV’s in the home.
XfinityOrlandoM
Official Employee
•
1.3K Messages
9 months ago
@user_sf24d1
Thank you for reaching out to us through our Xfinity forums page. Could you please send our team a direct Message with your full name and full address? Our team can most definitely take a further look at this issue.
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon or https://comca.st/3EqVMu7
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it
0
0