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4 Messages
stream app on roku TVAPP-00116 error
I've been using Xfinity Stream app on roku for years (since beta). I believe my app got updated yesterday, it is version 6.13.0 The odd thing occurring is one channel is not playing with an error TVAPP-00116. This happens to be the local NBC affiliate. All other channels work just fine (ABC, CBS, Golf, etc.).
XfinityThomasB
Official Employee
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1.4K Messages
1 year ago
Hello @brusoft
Thank you for getting us in the loop to help! When the app updated, I was curious if you have done reset of the Roku yet? Sometimes there is a need for a quick power cycle of the device. The power cycle would trigger the Roku to look at the onboard software and target loading to ensure everything is accurate.
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