Visitor
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5 Messages
Stream app not working
My stream app on 3 tvs with Roku have not been working for 24 hrs now. Some times I get error code TVAPP=00287. They were doing maintenance on the lines in my area the other day when it started. The app on my Samsung phone has slowly started to work.
ccRuben
Retired Employee
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729 Messages
2 years ago
@user_f693bd Upon checking our records, we see this is a known issue affecting the Xfinity Streaming App on Samsung TV's. Our support team is aware of the problem, and we are actively working on a solution. I assure you that we have the best team working on this. We appreciate your continued patience and understanding.
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