Contributor
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110 Messages
Stream app “favorite channels” glitch
Often my Xfinity Stream app(which I use through Roku) says don’t have any “favorite channels”, when in fact I have had favorites for years with Xfinity. This happens about half the time I fire up the Stream app. Is there an update or fix for this?
XfinityJohnG
Official Employee
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1.7K Messages
5 hours ago
Thank you for reaching out here @stevet7. I am sorry to hear of that issue, that is definitely a frustrating experience. I have not seen any update or resolution for that type of issue on this end. I will be happy to look further into that and share that feedback with the engineering team for you.
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