Sph1's profile

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5 Messages

Wed, Jul 29, 2020 5:00 PM

Stream and Web Channel entitlements need refreshing every week!

Every week I find channels are missing from xfinity stream as well as authorization to access certain apps.

I pay for preferred+ with HBO and Showtime only to find channels such as ESPN, FS1, MLB, NHL are not enabled and require an upgrade!

Going online and asking the assistant to do a system refresh will fix the issue but it takes 30+ mins for everything to work.

Can someone please reach out to me to fix this?!?!?!?

I use a cablecard for tv and that is faultless it is just the stream app on roku, android and apps for premium channels that I have an issue with.

Thanks

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