New Poster
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3 Messages
Sports Team recording includes extra channels which cannot be cancelled.
I have the Atlanta Braves set for a sports team recording of all live games. However, I now get recordings from 2 additional stations for every game - for example channels ATLEX and LADEX for the current Braves-Dodgers series. But the "recordings" from those 2 additional channels only show an error message saying they are not available. If I try to delete those recordings, they just reappear a few moments later. I assume these are "MLB extra innings channels which I do not have so how can I exclude those?
XfinityChelseaB
Official Employee
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1.6K Messages
11 hours ago
Hello @Charles4081, Thanks so much for taking a moment out of your day to leave a post on our community forum and we would be happy to help. Since there are extra innings those do duplicate the recordings on sports netowkrs. Its of the same game, correct?
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user_xeh9a4
1 Message
4 hours ago
Yes, I agree with your writing.
If I stop the recording for the channel that is not included in my plan, then all Atlanta braves recordings are stopped
I have to go to menu >>schedule >> then cancel recording on all braves live games for channels I do not get like 3002 ATLEX. Otherwise like you wrote, you get a message, no game.
I want the braves games to record on the channels I get on my plan.
Bob H
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