B

Monday, July 1st, 2024 12:23 PM

Closed

Sound issues with Apple TV 4K

Looking for help. I am using the xfinity stream app on my Apple TV 4K box and the sound constantly drops off. It's random and becoming more frequent. I've tested a firestick and android box and it's not a problem. However, on the Apple TV 4K box, it's persistant. I have contacted Apple and there is nothing wrong with the hardware and is an app software issue. Can you please help? This is getting quite frustrating.

No Responses!
forum icon

New to the Community?

Start Here