sound cuts out during live streaming

The audio cuts out during live streaming on iPad and iPhone.

I have tried the reboots and reconnects.

Responses

user_qs65bk

Visitor

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1 Message

1 day ago

it looks like this problem of sound interruption on streaming on iPad has been going on for quite a long time with no correction from Xfinity. I recently started streaming on my iPad and at first I had no problem, but starting a few days ago, I am experiencing exactly the same thing. The video continues, but the sound stops and I’m not really a good lip reader. I don’t know why Xfinity is not addressed this problem, but I find it very irritating as I need to be able to use my iPad and not my television at night. The channels that I have had problems with include ion and whatever channel 911 is on. I’m going to start to try all the other channels that I sometimes watch.

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