Visitor
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10 Messages
Sound and/or Video Frozen following commercial break on M1 iPad Stream app with current versions of Stream iOS app and iPadOS
Nearly every time there is a commercial break, particularly on CNN, when the programming resumes, sound and/or video is frozen. I have to stop the stream and press play again, and sometimes I have to completely restart the app in order to be able to have both audio and video.
This has been going on for many weeks.
XfinityChelseaB
Official Employee
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1.2K Messages
4 months ago
Hello @gregh9999, Thanks so much for taking a moment out of your day to leave a post on our community forum. Have you tried uninstalling the Xfinity Stream App and then reinstalling it? Is it only happening on one channel (CNN)?
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