Visitor
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2 Messages
Sent wrong movie
I bought Gladiator and was sent the 4K version. My TV doesn't have 4K and so I can't watch the movie. How do I get a refund or the right version of the movie? I tried using the xfinity chat assistant but it didn't help.
DreamSayerZ
Problem Solver
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917 Messages
12 hours ago
@user_8s3tox The movie should still play. It would downgrade the picture quality to what your TV can support.
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