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Friday, April 7th, 2023 3:06 AM

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Screensaver

We use the Xfinity stream app. The screen randomly goes to a screensaver type photo while the sound continues playing for the show we are watching. We have no settings to adjust anything related to a screensaver. How do we stop this nuisance from happening continually?

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3.4K Messages

2 years ago

Hello @user_d55423! Thanks for taking the time to reach out to us here on the Xfinity Forums for support. I see it has been a few days since you created this post and I wanted to check in to see if you were able to get this issue fixed or if you could still use some assistance with the stream app? We would love to help! 

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