Saturday, November 18th, 2023 6:14 PM

Screen size on app

Watching video in landscape,  picture is too small, doesn't use all screen area,if I touch icon for full screen then it is to large and edges are cut off. How do I use all available viewing area without losing part of picture?

Official Employee


219 Messages

15 days ago

@user_duepx7  We would be happy to look into your app concern. Please send us a DM with your full name and address to Xfinity Support.


To send a direct message:

Click "Sign In" if necessary

Click the "Direct Message" icon or  https://forums.xfinity.com/direct-messaging

Click the "New message" (pencil and paper) icon

The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.

As you are typing a drop-down list appears. Select "Xfinity Support" from that list.

An "Xfinity Support" graphic replaces the "To:" line.

Type your message in the text area near the bottom of the window


2 Messages

@XfinityJoe​ I have done that. Haven't gotten response. 

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