Good afternoon user_js88z5. You have reached the right team. I will be more than happy to assist you further. In order to better understand your concern, I do have a couple questions. Are you missing specific channels? Are you getting error codes, or experiencing issues with receiving channels?
Thanks for clarifying, user_js88z5! Can you tell us what channels are missing, and what's displayed on the screen when you try to access them?
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XfinityJon
Official Employee
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1.8K Messages
29 days ago
Good afternoon user_js88z5. You have reached the right team. I will be more than happy to assist you further. In order to better understand your concern, I do have a couple questions. Are you missing specific channels? Are you getting error codes, or experiencing issues with receiving channels?
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