Visitor

 • 

1 Message

Friday, January 30th, 2026 9:46 AM

saved list

I just spent two hours saving movies to "my list," only to return to the list and find that nothing actually saved. I was clicking the plus icon to add to my list. Is there another way I should be doing this?

Oldest First
Selected Oldest First

Official Employee

 • 

2.2K Messages

2 hours ago

@user_1lkddu Thanks for reaching out. I’m sorry to hear you're having an issue with saving shows to your watch list. This is one of my favorite features so I can go back and watch shows and movies. Our team is here to help.

Are you using your cable box or the Xfinity App to save and watch on?

forum icon

New to the Community?

Start Here