samsung U8000H 2026 and Xfinity Stream App does not have my favorites - my only option is all channels

I just got a Samsun U8000H smart TV. I have been using the Xfinity Stream App without an issue on other devices. I use Favorites and Filter.

I installed and activated no problem but there is no way to filter favorites or mark anything as a favorite. No direct channel entry? I checked other devices and favorites are there.

My DVR recording are showing.

Any ideas.

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Jdonipad

Frequent Visitor

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12 Messages

2 days ago

I also tried reinstalling the app several times

0

U

Same problem for us on our Samsung TV and we heavily use the Favorites channels. Also, can’t find the Smart Resolve setting that allows you to skip commercials. Not liking the new app updates at all. Can we switch back to the prior app version?

4

user_g29l3k

Contributor

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52 Messages

1 day ago

Several other people have also commented on this issue. When is Xfinity going to pay attention and resolve it?

1

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user_yuxvfx

Visitor

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4 Messages

@Xfinity Support please follow up.

The new update on Samsung TVs is awful. The LAST WATCHED feature is gone. Used to click the center button on the remote and that would bring up 9 or so last watched channel icons that ran horizontally across the screen. That allowed us to easily return to favorite / last watched channels. The only option now appears to be scrolling the entire GUIDE to move from channel to channel. It wasn’t great previously but worked well enough in comparison to this. This update makes changing channels an even more difficult chore instead of simplifying the process. It’s difficult to imagine any TV-watching human being tested this app before it was widely released.

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18 hours ago

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user_yxxtyk

Visitor

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6 Messages

4 hours ago

The latest Samsung app update seems to have removed Favorites altogether.
Further, there seems to be no way to "Find Channel" (as if that would be convenient). Search only finds shows.
So ... we are left with the app making us scroll through all of the SD channels every single time.

The app is now totally UNUSABLE.

Favorites are visible on web app and were visible on the Samsung XFinity app prior to the recent update.

Specifics:
Version: 2.183.1
Device Model: QN32Q8FAAFXZA (Samsung)
Operating system: Tizen 9.0

(edited)

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Xfinity Stream Website

Jdonipad

samsung U8000H 2026 and Xfinity Stream App does not have my favorites - my only option is all channels

Jdonipad

user_5b01uk

user_g29l3k

user_yuxvfx

user_yxxtyk

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