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vstoller
1st Topic

Regular Visitor

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1 Message

Wed, Jul 22, 2020 8:00 AM

samsung TV Q60 wrong time for guide

Can't seem to fix this glitch with the Xfinity app. where the guide time is incorrect no matter what I do to change to time on the Samsung TV. Very frustrating. Do I need to plug in with the cable box again instead of streaming?

Question

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Updated 

1 y ago

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ComcastStream

Official Employee

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196 Messages

1 y ago

Hello @vstoller,

 

Thanks for reaching out to us on Xfinity Forum. We have filed a ticket on this issue, and hope to resolve in an upcoming release.

In the meantime, you might be able to fix this by performing the following:

  1. Turn off your TV and unplug from power
  2. Wait a few minutes before plugging it back in
  3. Turn on the TV and check the time in the guide

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