user_q811yf We appreciate you reaching out to us over our Community Forums. We would be more than happy to help get you pointed in the right direction. So the Community can have a better understanding of your concerns, is the Xfinity Gateway loosing connection, or power?
XfinityMartyR
Official Employee
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2.2K Messages
3 days ago
Also, you may want to check out our troubleshooting steps here: How to Troubleshoot Your Xfinity Internet and WiFi connection
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