2 Messages
Root Sports channel constantly cuts out
The Root Sports channels constantly cuts out as of there is a buffering problem. We are using the Xfinity streaming app with a Roku device that is directly connected to the router via Ethernet cable. Why is this a constant problem with this station?
XfinityChelseaB
Official Employee
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1.2K Messages
1 year ago
Hello @user_0649d4, Thanks so much for taking a moment out of your day to leave a post on our community forum. If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you. To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a direct message.
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