Sat, Mar 14, 2020 3:00 PM
1 y ago
@Laurieann214 wrote:Xfinity stream on ROKU stopped working ; talked to Xfinity several times and no one knows
do you get to the home screen and can move the menu choice around using the buttons on the remote?
@Laurieann214 wrote:Yes. ROKU streams all other apps except Xfinity Stream.It worked for 3 days then stopped.I can as far as logging into to Xfinity.com/authorize and they declare “Success”, then my ROKU clears from the 6 digit code screen and says it doesn’t recognize an Xfinity internet and throws the “DrmSession.403-102” error
using the my account app on a smart phone/tablet go to the internet tab. is more than one modem/gateway there? touch it and compare the shown serieal number to the gateway/modem's HFC MAC address. is it exactly the same character by character? have you moved in the last 60 days?