edwinng128's profile

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Mon, May 13, 2019 9:00 AM

Roku Xfinity Stream App Issue - createDrmSession.403-102 error

Had my service installed on 5/9/19 and the Roku Xfinity Stream App was working fine.  Tried on 5/11/19 and keep getting error code createdrmsession.403-102.  Tried contacting Xfinity phone support as was on the phone for over 2 hours.  My issue still has not been resolved - any help would be greatly appreciated.

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CCKenF

Gold Problem Solver

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8K Messages

2 y ago

edwinng128, thanks for posting about your error code on the Stream app via Roku. Which Roku are you using? Are you also using your own modem (non-Comcast rented) in your home to provide the internet connection? 

 

Ken

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4 Messages

2 y ago

I have the same exact problem

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