ftodu98's profile

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2 Messages

Sun, Jun 30, 2019 4:00 AM

Richmond CBS affiliate

Is the Richmond CBS affiliate removed from channel lineup?

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Rustyben

Expert

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24K Messages

2 y ago


@ftodu98 wrote:

Is the Richmond CBS affiliate removed from channel lineup?


use the xfinity my account app, the TV tab and select channel lineup. does the channel appear there?

New Poster

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2 Messages

2 y ago

Yes, I checked. I guess I should have asked why? Thanks!

Rustyben

Expert

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24K Messages

2 y ago


@ftodu98 wrote:

Yes, I checked. I guess I should have asked why? Thanks!


i'm presuming you have HD service. on the my account app, TV tab, and subscribed channels link. scroll down to the 1000 numbered channels and locate that channel (local will be similar to 1012) then tune to that channel directly on a set top box connected TV. does the channel 'tune in'? if not is there an error message/error number? using a smart phone/tablet/Roku/PC stream the same channel in the home while connected to your home internet. does the channel tune in and play normally on the streaming device(s)?

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