41 Messages
rewind and fast forward on DVR
I used to be able to rewind and fast forward (already recorded portions) on DVR while recording live TV on Streaming App. on Smart TV
Now when I try to do so it goes back to the beginning of the show.
Sources tell me this is a known Xfinity issue.
Despite Topic below this is not about the website.
XfinityAlfonso
Official Employee
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2.9K Messages
4 hours ago
Hello user_7mgy20 Does this recording behave the same way when accessing this from the X! cable box or other devices, or is this only happening on your Smart TV? What brand/make is the TV, and is this a newer or older device?
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User_AL2022
Frequent Visitor
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10 Messages
54 minutes ago
I am having the same issue. When I try to watch a recording that is still in the process of recording, for example a I start recording a football game at 7pm and then try to start watching it at 7:45 while it is still recording, it will not allow me to fast forward. It starts playing the recording from 7pm, but every time I try to fast forward it restarts the program at 7pm. This has been going on for over a month. I've used your chat multiple times, spoke with multiple people, was promised call backs that never happened and the issue is still not resolved. Yes, I've tried deleting and reloading the App...it is a problem across multiple devices, not just my Samsung TV.
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