Regular Visitor
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4 Messages
Resident Alien
I recorded Resident Alien back in the summer but just now got around to viewing the last 8 episodes. There's a bug in the CC that it's the only show that the CC is in Spanish sometimes and once in a while it jumps to English. Is there a fix to the bug? I'm streaming through Xfinity App on my Samsung. It also does the same on my PC. Any help appreciated. All other programs seem okay.
XfinityChelseaB
Official Employee
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2K Messages
27 days ago
Hello @controltestguy, Thanks so much for taking a moment out of your day to leave a post on our community forum and we would be happy to help. If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you. To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a direct message.
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