Visitor
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1 Message
Redeemed benefit not showing under Purchases
I redeemed a benefit for the movie Inception over a week ago. It never appeared under Purchases on the Xfinity Stream app. Now in my account it says the reward has been “completed.” How do I get the movie to show up so I can watch it?
XfinityKam
Official Employee
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335 Messages
2 hours ago
@user_afbatpThank you for bringing this to our attention. I can see why you'd want to access the movie after redeeming the reward. Please ensure your app is up to date and try signing out and back in if you already haven't, let me know if this helps.
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