Bloodnok's profile

Regular Visitor

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3 Messages

Mon, Aug 26, 2019 3:00 PM

Recorded Sports Missing from Recordings List

I have several recordings from the weekend, Premier League Soccer and IMSA Racing (both on nbc owned channels) that are not showing up in my Recordings list. Has something changed that sports from NBC cannot be streamed any more?

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Rustyben

Expert

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24K Messages

2 y ago


@Bloodnok wrote:

I have several recordings from the weekend, Premier League Soccer and IMSA Racing (both on nbc owned channels) that are not showing up in my Recordings list. Has something changed that sports from NBC cannot be streamed any more?


at the top of your set top box recordings menu is the 'recorded on" option set to all devices?

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Regular Visitor

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3 Messages

2 y ago

It's the https://www.xfinity.com/stream/recordings site that I cannot see the recordings, not the DVR.

Rustyben

Expert

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24K Messages

2 y ago


@Bloodnok wrote:

It's the https://www.xfinity.com/stream/recordings site that I cannot see the recordings, not the DVR.


the cloud DVR may have already removed the recordings? it holds the last 80 hours (less space made for upcoming programming to be recorded today). does the sports program appear in your actual set top box recordings?

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick

Regular Visitor

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3 Messages

2 y ago

I doubt the recordings were deleted. I have recordings much older than these two and I'm only using ~50% of the available space. The recordings show up fine on my boxes. I have tried restarting all my boxes, but they still do not show up online. I'm concerned this my be another move by NBC (aka Comcast) to force use of NBCSports Gold.

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