matthewpomeroy's profile

New Poster

 • 

2 Messages

Thu, Apr 9, 2020 10:00 PM

recently viewed and people getting into my account

recently i discovered and removed several devices from people stealing into my account and renting and watching movies. I removed all their devices and now I see yet another movie noone in my house watched showing as recently watched.  I am curious of how long ago something is watched to be recent to see if they somehow again got through my firewall and into my account.

Responses

ComcastArlene

Official Employee

 • 

30 Messages

1 y ago

Hello @matthewpomeroy  -

 

I have deprovisioned all devices from your account. Please change your password, and when asked, log back in. 

This will ensure that all others will be required to log back in, and if they do not know the password, will be unable to access your Stream experience. 

 

Thank you! 

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