New Poster
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1 Message
Re: Stream App Not Working
I am having the same issue. It started about 2 weeks ago, all of my personalized content no longer renders. And I cannot stream any shows or TV. When I attempt to watch anything at all I get this error: Subscription Required::12012.
I can watch all of these channels on my TV no problem so I know they are part of my subscription. Help
I can watch all of these channels on my TV no problem so I know they are part of my subscription. Help
Responses
ComcastKenF
Official Employee
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8K Messages
2 y ago
Hi pbennet4. Thanks for posting. Are you able to replicate this on the stream website? Did you drop internet service?
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ComcastAmira
Official Employee
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2.3K Messages
2 y ago
@pbennet4, we did not hear back from you on here, so we will be locking this thread. Please be sure to send me a private message if you still need assistance with this Stream app concern. Please create a new Public post for any new issues or concerns, we're here to help. Thank you and we appreciate you choosing Comcast as your provider.
To send me a Private Message, please click my name “ComcastAmira” and click “send a message".
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Solution.
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