pbennet4's profile

New Poster

 • 

1 Message

Sat, May 25, 2019 11:00 AM

Re: Stream App Not Working

I am having the same issue. It started about 2 weeks ago, all of my personalized content no longer renders. And I cannot stream any shows or TV. When I attempt to watch anything at all I get this error: Subscription Required::12012.

I can watch all of these channels on my TV no problem so I know they are part of my subscription. Help

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ComcastKenF

Official Employee

 • 

8K Messages

2 y ago

I am having the same issue. It started about 2 weeks ago, all of my personalized content no longer renders. And I cannot stream any shows or TV. When I attempt to watch anything at all I get this error: Subscription Required::12012.

I can watch all of these channels on my TV no problem so I know they are part of my subscription. Help

Hi pbennet4. Thanks for posting. Are you able to replicate this on the stream website? Did you drop internet service?

ComcastAmira

Official Employee

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2.3K Messages

2 y ago

@pbennet4, we did not hear back from you on here, so we will be locking this thread. Please be sure to send me a private message if you still need assistance with this Stream app concern. Please create a new Public post for any new issues or concerns, we're here to help. Thank you and we appreciate you choosing Comcast as your provider. 

 

To send me a Private Message, please click my name “ComcastAmira” and click “send a message".

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