Wed, Jan 2, 2019 9:00 PM
I have been having the same issue. I just received a new Gateway today (400mbs plan), but the issue still remains. Occurs on both PC and Iphone Stream App. Super frustrationg.
2 y ago
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Hello, RCB_TX. Thanks for reaching out to us on the forums. I apologize to hear you are having this issue with trying to stream. I would like to look and see what we can do. Can you please send me a PM with your first and last name so I may further assist you?
To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side.
Same problem here with the Stream web site, the mobile Stream app (Android), and the Roku app. Can view DVR recordings but all of the live channels claim "subscription required" (error code 12012 or TVAPP-00203). This seems to be affecting many people over the last week or so - so probably a back-end/server issue that Comcast needs to resolve.
Hello, RCB_TX. I have not heard back from you. If you still need assistance, please feel free to start a new thread.