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1 Message

Monday, June 22nd, 2026 1:52 AM

Please help

Can’t get past four digit code on xumo stream box

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Official Employee

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2.5K Messages

23 days ago

@user_3jurh2 Hey there! Sorry you’re stuck, that 4-digit code screen can be frustrating. A few quick things to try:

- Make sure you’re entering the code shown on your TV exactly at https://www.xfinity.com/activate

- Restart the Xumo Stream Box and try again (unplug it for about 30 seconds)

-Double-check you’re signed into the correct Xfinity account. 

 

Are you still experiencing issues at this time? 

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