Visitor
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1 Message
please deactivate my Peacock account so that I can activate Peacock Premium
I am eligible for Peacock Premium. I get the message that Xfinity is unable to link Peacock to my Xfinity account. I need my Peacock account with Xfinity deactivated so that I can activate the Peacock Premium. I have talked to 3 or 4 agents who couldn't fix the problem. I have a ticket # CR251025228. When I go to the Subscriptions menu, Peacock is not showing there, only Paramount +. Please help.
XfinityRaul
Official Employee
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2.7K Messages
26 days ago
@rakesc I'd like to take a look at the status of this ticket. Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.
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