Visitor

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1 Message

11/04/2026 7:45 PM

Peacock

I received an email that Peacock is with my account, yet I’m asked to pay. How am I supposed to get it?

Oldest First
Selected Oldest First

Official Employee

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17 Messages

58 minutes ago

 
@user_unjf56 Thank you for reaching out to us via the Xfinity Forum.  You have reached the right person and I am very happy to help you with your Peacock subscription.  

 

I'd like to ask a couple of questions to get started.

 

-Have you ever subscribed to Peacock previously or on at a different address?

-Did you click the link within the email to activate your offer or are you trying on a tv or device?

 

Sharing a link which can also help with activation: https://www.xfinity.com/support/articles/peacock-premium-offers

 

I am sure we can resolve this for you and get you started enjoying Peacock, you are going to love it!

 

Thank you!

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