Visitor

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1 Message

Friday, September 5th, 2025

peacock

When clicking on Activate Peacock, brought to Your Subscriptions page and underneath Plan Price Status and right next to Peacock the following is written: "This information is unavailable at the moment." Essentially, unable to activate. Two years of Peacock included in contract. 

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Official Employee

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3.2K Messages

8 days ago

Hi there, user_ve2f3e! I apologize that you have been unable to use your Peacock subscription. We will get this figured out! If you go directly to the Xfinity Peacock Activation page, https://customer.xfinity.com/activate-peacock, do you see the same error message? You should also be able to activate the subscription at the Xfinity StreamStore, https://www.xfinity.com/yoursubscriptions. Please let me know if you are able to activate using either of those links or if you need additional assistance. 

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