Visitor

 • 

2 Messages

Tuesday, July 1st, 2025

Peacock

I moved and transferred service. No problem reactivating AppleTV and Netflix, but Peacock won’t reactivate. Every time I click the activate link, it tells me my account is already linked but then still says I have no Peacock plan. 

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Official Employee

 • 

2.3K Messages

2 months ago

user_l1r21m 

Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.

To send a Direct message:
Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears.

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