Peacock subcription

I am new customer with the streaming Now TV Xumo box. I HAD a peacock premium account that I canceled as instructed. I thought I’d done the activation for the Xfinity peacock as I was able to see all my channels in the xumo box. now today its saying I have no plan its all ‘basic”. The original account was in a different email than the Xfinity email so I tried logging out and back in and still says basics I tried using Xfinity email and its says no plan, so I tried to create one and it wants me to pay. HOW do I get my Peacock premium back and have it be part of my plan AS I am supposed to have. I can’t even see how it’s connected. On the xumo box it says NowTV and Peacock on the “subscriptions” list but there is no information on what the email is associated (original email or new Xfinity). This is very upsetting considering its the opening day of football