1 Message
Peacock shows no subscription
I have recently gotten xfinity streaming service that is supposed to have Peacock premium. When I log into Peacock on my streaming box (the one from xfinity) it says I am not subscribed to a plan. How do I use the subscription from xfinity?
XfinityKei
Official Employee
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1K Messages
8 months ago
Hello @user_msiqq7 This is a great question! We are excited that you're wanting to add Peacock. I have a link that goes into how to set up, cancel, upgrade and downgrade and more with your Peacock account. https://www.xfinity.com/support/articles/peacock-manage-subscription.
I also have a link with our frequently asked questions for Peacock here https://www.xfinity.com/support/articles/peacock-app-faqs.
Please let us know if you need more assistance.
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