Contributor
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68 Messages
Peacock show starts in slow motion
For the past week, when I try and watch a Peacock show, the show is in slow motion and the words in closed caption are mixed with other words. If I let it continue to play for a few minutes, then exit the show, exit Peacock then start all over, the video is fine. Commercials are always fine. Just the show won't play correctly unless I restart Peacock.
XfinityMarshante
Official Employee
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1K Messages
4 hours ago
Hello @sheryltoo66, thank you for taking the time to leave a post. Sorry to hear you’re having trouble while watching Peacock. That’s definitely frustrating. To help narrow things down, can you let us know if you’re watching Peacock through your Xfinity cable box or on a third-party device? Also, have you tried any troubleshooting steps so far, other than closing and reopening the app?
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