Visitor
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1 Message
Peacock reward missing
Hi, I’m a diamond member and got an email a while ago that I get peacock premium at no charge. I claimed it but where I’m to go to activate it, there’s no peacock tile with activate button. Any ideas?
Visitor
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1 Message
Hi, I’m a diamond member and got an email a while ago that I get peacock premium at no charge. I claimed it but where I’m to go to activate it, there’s no peacock tile with activate button. Any ideas?
XfinityLinda
Official Employee
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2.9K Messages
4 hours ago
It's nice to meet you here in our community, @Marcre76. We're happy to help. Please send me your name and complete service address in a Direct Message, so I may assist.
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon in the top right corner
Click the "Start new conversation" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it.
Find instructions to reach us here: https://forums.xfinity.com/conversations/guidelines/how-to-direct-messaging-within-the-forum/697ba1e570934d009185c514.
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