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dc616
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3 Messages

Wednesday, April 15th, 2026 4:24 PM

Peacock Premium Plus

I am paying $6 a

 month to get peacock premium plus with no ads. However on my TV I only get premium with ads. I checked the Xfinity website and it says that I have Peacock premium plus for an extra fee. However, there is no status. Please help!

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Updated 

1 month ago

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Accepted Solution

XfinityMartyR

Official Employee

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3.3K Messages

2 months ago

dc616 We appreciate you reaching out to us over our Community Forums. We would be more than happy to help get you pointed in the right direction. I would recommend logging into your Peacock account through a web browser, click on account, devices, and sign out all. Then log back into the Peacock app on your TV to see if the subscription status has updated. 

 

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user_dab609

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1 Message

1 month ago

I get Peacock Premium Plus through Xfinity.  When I log in to my Xfinity account it confirms Premium Plus.  But when I log in to Peacock and go to my account it says I only have Peacock Premium.  I tried signing out of all devices and signing in again but it didn't work.

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