peacock free offer won't let me activate now says not eligble

Thanks for meeting us here in our community, @user_8mrsrh, about your Peacock concerns. We'll have to look into this for you by reviewing your account and see what's happening. If we may, please send us a Direct Message with your name and complete service address. We look forward to hearing from you.

To send a "Direct Message" to Xfinity Support:

Click "Sign In" if necessary

Click the "Direct Messaging" icon in the top right corner

Click the "Start new conversation" (pencil and paper) icon

The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there

- As you are typing a drop-down list appears. Select "Xfinity Support" from that list

- An "Xfinity Support" graphic replaces the "To:" line

Type your message in the text area near the bottom of the window

Press Enter to send it

Find instructions to reach us here: https://forums.xfinity.com/conversations/guidelines/how-to-direct-messaging-within-the-forum/697ba1e570934d009185c514.

This was taken care of within a week by xfinity.   Had nothing to do with condo bundle.    They looked into account, fixed something, and sent me another activation email which worked!

@user_8mrsrh We want to thank you for reaching out on the Community Forum for support with your Peacock Activation issue. We are glad we were able to resolve your issue. Never hesitate to create another public post for any of your future account and service needs!