New Poster
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5 Messages
Peacock account still linked to old xfinity after moving.
I recently moved and my Peacock account that was linked to my old Xfinity account is preventing me from activating my new Peacock subscription that is included in my new xfinity account. Any suggestions?
XfinityEva
Official Employee
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2.8K Messages
11 hours ago
Hi @philly1967 are you still experiencing issues with your new account at this time? Go to xfinity.com/yoursubscriptions and log in to your account with your primary Xfinity ID and password.
Note: If you don’t see your Peacock subscription listed, go to xfinity.com/yoursubscriptions.If you already have a Peacock account, you’ll be prompted to enter your existing Peacock email address and password. Then, click Sign In & Activate.
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philly1967
New Poster
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5 Messages
11 hours ago
Tried that and still an issue. Says my Xfinity account is already linked to another Peacock account. Which would make sense since I just moved and my old Xfinity account gave me a free Peacock account. That account is closed since they gave me a new Xfinity account. Gives me a link to find it. I click on the provided a link. That doesn't work since it thinks I pay for Peacock when I'm getting it for free via Xfinity.
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