U

Visitor

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4 Messages

Wednesday, July 26th, 2023 12:53 PM

Closed

PC streaming live TV constant freezing

Hello, I have an issue with freezing live TV streaming which I haven't had in the past.  I have CNBC and Bloomberg running in a window and using a website in another. One of the streaming windows freezes, and although you can hear one the picture is frozen along with the open window. Sometimes it recovers and sometimes not. There is no one else using the internet in the house when this happens.

Official Employee

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4.1K Messages

1 year ago

Hey, @user_deb285! Thanks for reaching out to us on the forums! I hope you are doing well! I apologize to hear of the issues you are having with live tv feed freezing. I know how frustrating that can be when trying to watch your favorite show. Looking into the modem everything looks to be good there signal-wise. Since it has been some time, are you still having issues with the live feed freezing?

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