1 Message
Paramount+
I signed up approximately a year ago. Was working fine. Now try to access it and wants me to sign in or sign up for another subscription. I'm using a x1 box. This is beyond frustrating since can't find a human to talk to
1 Message
I signed up approximately a year ago. Was working fine. Now try to access it and wants me to sign in or sign up for another subscription. I'm using a x1 box. This is beyond frustrating since can't find a human to talk to
XfinityChelseaB
Official Employee
•
1.4K Messages
1 month ago
Hello @user_fx9b29, Thanks so much for taking a moment out of your day to leave a post on our community forum and we would be happy to help. If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you. To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a direct message.
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