Contributor
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19 Messages
Paramount+ issues
Will Paramount+ series episodes ever be listed properly and will it ever stop having interruptions during episodes of shows?
Contributor
•
19 Messages
Will Paramount+ series episodes ever be listed properly and will it ever stop having interruptions during episodes of shows?
CCValerie
Official Employee
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974 Messages
3 years ago
Hi there, @Spockva, thank you for posting your concerns with Paramount+ on our Xfinity Forums. Are you accessing Paramount+ through a cable box or Flex box? Do you receive an error message when the interruption occurs? Does it occur with different shows or one show in particular?
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CCValerie
Official Employee
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974 Messages
3 years ago
Thank you for your reply, @Spockva. In regard to the pricing details, that would come directly from the network themselves. We do not set the pricing details for the app or OnDemand.
We can take a closer look at the interruptions you are experiencing. Please send us a direct message with your full name and service address to get started.
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Messaging" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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