New Poster
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5 Messages
Opening Hulu App Error
I'm getting this message while trying to open my Hulu App: "Give Us A few Minutes. We’re having trouble opening this app. Please give us a few minutes then try again. APPS-04154." Prior to this past weekend, I wasn't having any issues. This is only happening on one of the TV boxes (the main box). I've tried everything that was suggested. Rebooted modem, restarted box, more than once. Nothing is helping.
user_lmfxzz
Visitor
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2 Messages
21 days ago
I’ve been getting the same exact message for my hulu app on my tv as well! It’s been a week now!
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XfinityJamesC
Official Employee
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2.1K Messages
21 days ago
Greetings, @KimmieV! I hope your week has been treating you well. Thanks so much for taking a moment out of your busy day to leave a post on our community forum. I'm sorry to hear you're having issues with the Hulu app on your cable box, but you have definitely come to the right place for assistance.
If you've already tried restarting your cable box and the Hulu app without any success, then you may need to clear the locally stored data and cookies from your cable box. Please be aware, this will reset everything, so if you are logged in to Netflix, Peacock, Disney Plus, etc., you will need to log in to everything again, but this should restore your Hulu app to functionality. You can find a detailed, step-by-step walkthrough for how to do this here: https://www.xfinity.com/support/articles/x1-clear-cookies-and-local-data-storage.
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