on my ipad, i can't access "scheduled programs" in the xfinity stream app.

Have refreshed my tv box, modem, restarted my laptop and my ipad, and have tried countless fixes suggested by Gemini. I see my scheduled programs on my HP laptop, but they do not show on my iPad in the xfinity stream app. Only "recorded" shows are listed. In my "Library", tapping on Recordings does not display the optional tile of viewing "Scheduled" shows.