U

Visitor

 • 

1 Message

Fri, Aug 5, 2022 3:42 AM

on demand

i would like to know, why know one with xfinity can find why my on demand purchases can not be played on any platform.  and all i get is transfers and we are here to help.

XfinityMacey

Official Employee

 • 

396 Messages

12 d ago

Good evening, @user_06c19b, and thanks for reaching out through our online platform about your On Demand purchases and where you can view them. You've come to the right place to find answers! I have purchases I've made through On Demand, and I love that I can watch them from anywhere, on any device.

 

Just to clarify, when you state they cannot be played on any platform, can you expand on that? You can watch On Demand purchases from any mobile device at https://comca.st/3Q85FBU and on your X1 devices. Are you wanting to watch them on some other type of device? 

 

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