Visitor

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1 Message

Saturday, July 18th, 2026 10:07 PM

Not able to watch rented movie. Only option is to "buy".

Rented a movie 7/18/26 for $5.99 intending to use the $1 promo.  It shows up in my purchases but there is no watch button.  The only button on it is to buy it. 

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Official Employee

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428 Messages

10 hours ago

@user_4kxauw thanks for taking the time to post on our Xfinity Community Forums page. I recommend using the X1 System Refresh feature to see if that gets the purchase back. Let me know how that works.

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