Visitor
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1 Message
Not a good move Xfinity!
Why in the world would you make an app harder to use. I really only use the app in my bedroom to watch my DVR'd shows. I actually had to call in last night to try and figure out how in the world to use it. While I waited, I actually got to the show I wanted to watch. They took something that was so easy and made it a ridiculous amount of steps to do things. Also no more smart resume from what I can tell. I have been looking for a reason to get rid of this and it looks like they may have just given me the nudge I needed. We pay so much for a couple channels that we watch. Time to save the money and get cheaper Internet and just get the streaming for what we watch. Bad move Xfinity!
XfinitySeth
Official Employee
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1.8K Messages
7 hours ago
Good day Sickofit1124, and thanks for being an active member of our community with your post! We know how important those features you mentioned are within the Xfinity Stream app, and sorry if you're running into any issues after a recent update. With the new Xfinity Stream TV experience, the option to filter the Live TV guide by Favorite Channels is currently unavailable, but favorites are still available on mobile devices, and you can still favorite Sports teams on the TV experience. We know that having to scroll through the full channel guide isn’t a great experience, but know our team is aware of the feedback and actively working on a solution. Please stay tuned for updates!
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