No wifi or internet

I haven't had internet for 12 hours

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user_v4hsxl

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3 Messages

2 months ago

Haven't had internet in 12 hrs

Note: This comment was created from a merged conversation originally titled Internet

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EG

Expert

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118.1K Messages

First. Check here for info about any possible wide area outages;

https://www.xfinity.com/support/status

Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.

Or you can use their Xfinity App: https://www.xfinity.com/apps

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Please mark an Accepted Answer! tick

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2 months ago

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XfinityQue

Official Employee

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650 Messages

2 months ago

user_v4hsxl, hello there and thanks for reaching out. I apologize about your service interruption! Are you currently using an Xfinity gateway?

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Xfinity Stream Website

user_v4hsxl

No wifi or internet

user_v4hsxl

EG

XfinityQue

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